Over the last couple of years, a significant shift has happened in the alcohol serving industry. The previously overused word “intoxicated” was slowly replaced by “obviously intoxicated” or “visibly intoxicated” and now words like “impaired” and “poly impaired” are beginning to surface. Researchers at the National Highways Traffic Safety Administration … Read More
When patrons are first entering an alcohol-serving establishment, it’s essential to take the necessary precautions so that no one underage or intoxicated is allowed access. This is also known as gaining entry control over your establishment. Precautions typically include performing a SCAB (Speech, Coordination, Appearance, and Behavior) check and properly … Read More
The Rise of the Machines Just since the turn of the century, we’ve seen cameras in our phones, music you can carry around, books you can electronically read, Skyping your parents, and Blu-ray movies. Not to mention the rise of Apple, Twitter (follow us), YouTube, and Facebook (follow us here … Read More
The Customer Always Comes First Patron harassment comes in many forms. It can be a subtle as a sigh, an eye roll, or something muttered in a hushed breath. Alternatively, it can be as blatant as touching and name-calling. Since alcohol reduces your patron’s inhibitions, it’s essential to make … Read More
Generation Z is drinking alcohol less than previous generation, the Millennials. Statistics show younger Generation Z’s prefer spirits (specifically vodka or gin) and wine to beer.… Read More
Serving Alcohol Inc., the leading professional online provider alcohol training is now offering their online courses in New York, Pennsylvania, and Massachusetts.… Read More