Technical Support | Ask Us Any Question

We are an American based company with support staff in America. Our responses are personally and individually addressed to your particular situation concerning the computer type or device type as well as the web browser that you use.

Most troubles are due to the device or computer used to take the course as well as the web browser.  Using this message portal lets us know important information about you and your device, computer and/or web browser. This helps us target and resolve your particular issue very quickly today.  Click here to view the compatibility list:
Compatible Devices, Computers, and Web Browsers.

Some questions that you have might be answered in our knowledge base here:  Knowledge Base

Please check your email inbox for our response. If you do not see a response within your email inbox, check your spam or Junk filter. Some ISPs will filter messages due to the word "alcohol".

The system will send one message confirming your request. We personally follow up by with a second email with a response and resolution. We strive to respond and resolve your questions by replying to your email address within minutes today.  We try to keep our response and resolution time to less than 2 hours.  Usually it's within an hour to half hour.

Hours of Support:

9am to 11pm EST
7 Days a Week