Pennsylvania Responsible Alcohol Management Program (RAMP)

The PA RAMP program is something you should do to protect yourself, your business,  your employees, and your customers.  Having a well educated staff is the most important asset in the alcohol service industry.

This video – one of a series recorded at a March 1, 2016, seminar the Pennsylvania Liquor Control Board hosted for licensees – features PLCB Chief Lori Rizzo speaking about the Responsible Alcohol Management Program (RAMP).


Learn how we help you achieve your RAMP certification:


Now obtain PLCB Approved RAMP Server/Seller Training anywhere as long as you have an Internet connected device, even your iPad or smartphone. offers business pricing, making it affordable for employers to have their entire staff conveniently RAMP Trained online.

Searching for employment, RAMP Server/Seller Training can help you land your next job!

RAMP Server/Seller Training has never been easier!

Legislation enacted on June 18, 2001, established the Responsible Alcohol Management Program, which is a voluntary certification that provides incentives for licensees who participate and complete five components. RAMP is the umbrella term used to describe this collection of training and resources available to licensees and their employees. Completion of the program provides certification to the licensed establishment for two years.

Although RAMP certification is voluntary for many licensees, it can be mandatory under the following circumstances:

For any licensee who has been found guilty by an Administrative Law Judge of sales to minors or visibly intoxicated persons.
As part of a conditional licensing agreement (CLA).
Prior to obtaining a wine expanded permit.

In order to comply, the establishment must complete all parts of the program, which include:

  • Owner/Manager Training
  • Server/Seller Training
  • New Employee Orientation
  • Signage
  • Affidavit Request for RAMP Certification.

Owner/Manager Training

The first component of RAMP certification is completion of owner/manager training by an owner and/or the PLCB-approved manager, those most responsible for daily operations and determining policies for the licensed establishment. In order to comply with this component, an owner and/or the PLCB-approved manager must complete this training. Licensees may choose to complete the owner/manager training online or in a classroom setting. Classroom trainings are offered by the PLCB weekly throughout Pennsylvania. Training is valid for two years.

Server/Seller Training

This component is the focus of this online training. In order to fulfill this requirement, at least 50 percent of the licensee’s alcohol service staff – including anyone who serves or sells alcohol and/or checks IDs, as well as owners or managers who perform these duties – must complete this training before RAMP certification can be granted. This percentage must be maintained at all times. Upon completion of the course, trainees are required to complete a course examination and receive a score of 80 percent or better in order to receive credit for this course. Training is valid for two years.
Licensees may choose to attend classroom training conducted by a PLCB-approved instructor or complete an online training course offered by a PLCB-approved provider. A list of approved trainers and online providers is available on the PLCB’s website. The list changes periodically, so please make sure you have an up-to-date list before scheduling training. Classroom trainings open to the public can be found in PLCB+.
Although server/seller training is one component of RAMP certification, this training by itself is also mandatory for:
· All staff serving alcohol at an off-premises catering event.
· All cashiers selling wine at an establishment with a wine expanded permit.
· All new alcohol service personnel hired on/after 8-8-16 who are not RAMP-trained must be so w/in six months of being hired and be re-trained before their current training expires.
· All new alcohol service personnel hired on/after 8-8-16 who are already RAMP-trained must be re-trained before their current training expires.
· All employees hired before 8-8-16 who are not RAMP-trained, but transfer into an alcohol service position on/after 8-8-16, need to obtain RAMP-training w/in six months of assuming their new duties.

To complete online, visit the PLCB’s website and click on Education-RAMP-RAMP Training. A list of classroom trainings is available in PLCB+.

New Employee Orientation

The third component consists of orientation for all members of the alcohol service staff. The PLCB will provide the orientation form and appropriate learning materials. Licensees are required to conduct a new employee orientation within 30 days of employee’s hire. It is the sole responsibility of the licensee to ensure that either the owner, manager or a designated instructor conducts the orientation. Licensees shall maintain these records for all employees for the duration of their employment.


The fourth component consists of displaying posters or signs regarding responsible alcohol service. At least two signs must be posted minimally addressing the acceptable forms of ID and the refusal of alcohol service to minors and visibly intoxicated patrons. Signage must be prominently displayed so that it can be easily observed by patrons. Licensees shall be responsible for posting and maintaining the signage at all times. Free and appropriate signage can be obtained in PLCB+ or a licensee may use other signage equivalent in size and content to that provided by the PLCB.

Affidavit Request for RAMP Certification

After completion of the previous four requirements, the fifth and final component requires the licensee to apply for RAMP certification. Licensees may submit an application for RAMP certification in PLCB+ or submit a paper affidavit to their regional RAMP office. The licensee will receive certification providing all requirements are met.
For assistance, contact your regional RAMP office. Use the map below to locate your region


Video Transcript:

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Safe Cabs – Free Ride Home For Afterhours Crowd

A Judge in Isanti County Minnesota has been leading the way to keep the celebrating safe.  It’s called Safe Cabs.  It’s a free ride home for the citizens of Isanti County, MN.  Judge Dehn’s program is spreading with great success to other Minnesota counties throughout the state.

Since beginning the program, DWI cases and accidents have been reduced by 65%.  It has also increased the business for local cab companies. Besides the late night afterhours ride home, more people have become aware and a fan of the local cab companies.  Thus leading to more profits for them.  

Watch the video about the very effective Safe Cabs program.

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Cure Your Hangover With Pedialyte?

Pedialyte isn’t just for when your child has an upset tummy. For years, the product has helped kids re-hydrate and recover from stomach bugs.  But adults who are looking to cure a hangover make up a third of the Pedialyte market.  The brand had launched a new marketing campaign aimed at adults with a dreaded hangover to cater to their new adult clientele.

Serving Alcohol, an online alcohol training course, has discovered this secret hangover cure from the Internet. Celebrity endorsements are helping boost the popularity of Pedialyte as a hangover cure. Miley Cyrus recently posted a selfie holding up a bottle of Pedialyte, and Pharrell Williams told US Weekly that he drinks the stuff “almost every day.”

Alcohol is a diuretic.  Alcohol training providers teach how the consumption of alcohol depletes sodium, which regulates how water is used in the body.  Alcohol rids the body of water and electrolytes including potassium and magnesium through urination and can cause dehydration. Hangovers are the body’s reaction to withdrawal from alcohol. Common hangover symptoms may include fatigue, thirst, nausea and vomiting. The severity depends on the individual and how much they consumed.

Hangover Cure is Third of Pedialyte Market

The company’s “See The Lyte” campaign features a shirtless man with messy hair standing before a fridge, which contains a bottle of Pedialyte. The fluid may help ease hangovers by replenishing the body with electrolytes, salts and sugars.

To help cater to the growing market for adults, brand owner Abbott Laboratories are selling larger packs of the powdered version of the drink.  Pedialyte is just another in a growing list of products and services catering to the market for hangover cures.  For those people who might be going into work with a hangover, bring along a bottle of coconut water instead of of Pedialyte. It’s a little less conspicuous.  To prevent or reduce the severity of a hangover, drink lots of water before and during your night out and eating a decent-sized meal beforehand.  To be truthful , there is no such thing as an instant hangover cure.  But the use of this child’s drink has help elevate the symptoms for more and more adults. 

So, the next time someone asks you for a good cure for a hangover, you can suggest Pedalyte.  Is it really a cure? – No.  There is no medical cure for a hangover.  The real truth is alcohol needs time to process in and out of the body through oxidization.  But, as funny or odd as it seems,  drinking Pedalyte has become the secret cure for the common adult hangover from alcohol.  

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Bob Pomplun at 2017 Illinois Liquor Control Commission Annual Meeting

Representatives from colleges throughout Illinois attended the Illinois Liquor Control Commission’s (ILCC) 9th Annual College Town Summit, held on November 9, 2017 at Western Illinois University. Presentations focused on timely topics pertaining to alcohol-related issues on college campuses.

Bob Pomplun from Serving Alcohol Inc. is one of our speakers this year.  As an industry expert, Bob Pomplun conducts a break out session concerning the alcohol server training for the state of Illinois Basset alcohol course.

Topics included: Neurological effects of alcohol, binge drinking,
sexual assault, prevention and recovery on college campuses.
For the second year in a row, the summit included a student
panel and expo. The ILCC would like to thank the staff at Western Illinois
University for hosting the event. 

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Protect Your Bartender Certification By Knowing Your State Laws

To become a рrоfеѕѕіоnаl bаrtеndеr, уоu nееd tо gеt the рrореr training іn responsible alcohol service. A Bartender Certification gіvеѕ уоu thе lеgаl understanding to serve and ѕеll аlсоhоlіс  bеvеrаgеѕ іn places ѕuсh аѕ bars, tаvеrnѕ, nightclubs, restaurants, and оthеr рlасеѕ where alcohol bеvеrаgеѕ аrе ѕеrvеd.

Acquiring the skills required tо bесоmе a responsible alcohol server,  уоu nееd tо get рrореr trаіnіng for раtrоnѕ оf thе these еѕtаblіѕhmеnts.

Eасh ѕtаtе hаѕ thеіr оwn ѕеtѕ оf rulеѕ аnd guіdеlіnеѕ ѕо іt іѕ іmроrtаnt thаt уоu familiarize yourself wіth thе lаwѕ оf thе ѕtаtе іn which уоu рlаn tо wоrk. Aѕ a lісеnѕеd bаrtеndеr, уоu аrе еxресtеd tо hаvе thе knowledge dealing with a vаѕt vаrіеtу оf dіffеrеnt tуреѕ оf situations ѕо іt іѕ very іmроrtаnt tо gеt thе required trаіnіng. Aftеr ѕuссеѕѕfullу соmрlеtіng уоur trаіnіng уоu wіll bе рrоvіdеd wіth уоur bаrtеndіng lісеnѕе. has been providing reliable and respect alcohol training since 2007.

It іѕ іmроrtаnt tо understand аlсоhоl аwаrеnеѕѕ laws іn уоur ѕtаtе. It also is іmроrtаnt tо knоw who lеgаllу can be ѕеrvеd аlсоhоl bеvеrаgеѕ. Not knоwіng thіѕ саn jеораrdіzе уоur Bartender Certification. Nоt аll ѕtаtеs require bаrtеndеrs be lісеnѕеd, however most liability insurance carriers for these establishments do require the staff to be certified.  You ѕhоuld еduсаtе уоurѕеlf bеfоrе tаkіng a jоb аbоut thе lаwѕ and rеԛuіrеmеntѕ іn аnу state you сhооѕе tо wоrk. It іѕ іmроrtаnt tо knоw the lаws tо аvоіd bеіng іmрlісаtеd іn аnу lаwѕuіtѕ while serving аlсоhоl.  Serving a mіnоr оr ѕоmеоnе whо іѕ vіѕіblу аlrеаdу іntоxісаtеd could jeopardise your workplace and yourself. Enroll in Bartender License California training course today. responsible alcohol server training courses

Even though lаwѕ dіffеr bу ѕtаtе, there аrе ѕоmе lаwѕ соmmоn tо аll stаtеѕ. Thе twо most соmmоn laws have to do with ѕеrvіng аlсоhоl tо mіnоrѕ under 21 уеаrѕ оf аgе аѕ wеll as someone who hаѕ аlrеаdу drank too much. Knowing lеgаl drіnkіng lіmіts саn bе very іmроrtаnt tо help рrоtесt уоur bartending license. If уоu get іntо trоublе wіth thе lаw, іt cоuld bе dіffісult fоr уоu to fіnd аnоthеr bartending jоb.

We provide Bartender License training services in Arkansas, California, Illinois, Florida, Michigan, Minnesota, Montana, and Wisconsin.

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