This document explains how to clear the cache and cookies in Google Chrome.
NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.
Click on the settings icon that appears to the right of the address bar. In the newest versions of Chrome, this appears as three vertical dots and in older versions will be three horizontal lines or a wrench icon .
From the menu, select More tools > Clear browsing data….
Check the following:
Cookies and other site data
Cached images and files
*** Be sure to select the optional time range: All time
Be sure to select All time in the Time range drop down box.
Don’t check to clear your passwords as you want to keep those.
Click on the CLEAR DATA button.
After you clear your Internet cache, close your web browser.