Knowledge Base

This document explains how to clear the web browser cache in Google Chrome before returning to a Serving Alcohol course.

NOTE: To quickly get to the setting, on any Google Chrome webpage, select CTL+Shift+Delete

1. Click on the settings icon in the top right of the address bar. In Google Chrome, this appears as three vertical dots; in older versions, there will be three horizontal lines or a wrench icon.

2. From the menu, select More Tools> Clear browsing data….

3. Check the following:

• • • Browser history
    • Download history
    • Cached images and files
      
      *** Be sure to select the optional time range: All time

      For the Time range, select All Time for the drop-down box.
      * Do not check to clear your passwords; you want to keep those.

4. Click on the CLEAR DATA button.

• • After you clear your browser data cache, close your web browser.
  • Next, open the Google Chrome browser again.
  • Log in to the course from our homepage at servingalcohol.com
  • Click the Sign In button at the top of the page.
  • Enter your email address and password.
    (If you have a Gmail address, click the Google Login button and enter your Gmail password).
  • After logging in, click on the course name in dark red.
  • On the next page, click on the Enter button.
  • Select the Last Visited Page button to return to where you last left the course.