Serving Alcohol team members at bar and restaurant expo

Since 2007, Serving Alcohol Inc. has offered responsible alcohol training for establishments and professionals in the hospitality industry. We created our online alcohol training and courses to benefit businesses and professionals, including owners, operators, managers, mixologists, bartenders, servers, and security staff nationwide in various markets, such as restaurants, bars, nightclubs, lounges, hotels, entertainment venues, and more. Serving Alcohol provides in-depth, responsible alcohol training for hospitality and service industry members. Our number one goal is to ensure that servers/sellers across the United States serve/sell alcohol responsibly to instill safer communities and save lives.

Each of our team members has had their own unique experience with responsible alcohol serving and selling within the hospitality industry. We know what it's like out there! And we know that educated employees who serve and/or sell alcohol safely are the key ingredients to keeping businesses of all kinds, as well as people, safe.

Our Team

Bob is the President and Founder of Serving Alcohol Inc. and its sister company, Loss Control Services Inc. With over 40 years of experience in the hospitality industry, Bob has conducted over 4,000 live training seminars and acted as a consultant to businesses and the legislature. Read more about Bob Pomplun and his positive effect on all who benefited from his expertise.

Bob loves to spend time with family and catch up with other hospitality industry members when not working.

Joe is our Chief Technology Officer

Industry Experience: When Joe was in college at the University of Michigan-Flint he was the Night Manager of the University Center which included a small bar. He remembers having to card everyone, no exceptions.

Expertise: He is responsible for the technology that delivers our courses.

If you see Joe at your establishment he would likely order:  A local brew.

Chris is our Chief Executive Officer. With over 20 years of experience, he is responsible for making major corporate decisions, managing the overall operations and resources of a company, acting as the main point of communication between the board of directors and corporate operations.

When not working Chris loves baking and trying new recipes.

Tony is our Vice President of Customer Solutions. With over 24 years of computer and networking experience, he's our go-to guy for resolving customer and website issues. He has also been the driving force for critically resolving SEO issues and web development. Tony is one of the original founders of Serving Alcohol in 2007 and has been a critical part of shaping the company to this day.

When not working, Tony enjoys playing guitar professionally for over 30 years.

Jennie is our Vice President of Product Management. With over 20 years in learning and development, she is responsible for managing our products by identifying potential products; conducting market research; generating product requirements; determining specifications, production timetables, and time-integrated plans for product introduction; developing marketing strategies.

When not working Jennie loves to spend time with her family, craft, and enjoy nature.

Ed is an Instructional Designer and Marketing Strategist. He is responsible for Serving Alcohol's social media marketing, writing SEO-optimized blogs, graphic design, video editing, and course development. Ed has successfully developed Spanish alcohol training courses for California and Florida and assists Jennie with product development.

When not working, Ed loves to go trail running, mountain biking, and playing the latest video games on his home-built computer.

Serving Alcohol Inc. would also like to acknowledge and thank our past employees and past and current contractors for helping us get this far.

Our History

Loss Control Services, Robert “Bob” Pomplun’s original alcohol training business, was founded in 1985. He specialized in giving live security and alcohol server training seminars in Minnesota, Wisconsin, Iowa, and North Dakota. Bob has personally taught close to 4,000 live seminars and trained more than 200,000 people throughout the upper Midwest.

Robert Pomplun, founder of Serving Alcohol Inc is a key member of our team and our history Bob is the founder of Serving Alcohol, Inc. and is a key team member. Serving Alcohol was created in 2007 as an alternative to live seminars. We focus on online, state-approved, responsible alcohol training for owners and operators of businesses, as well as professionals (managers, mixologists, bartenders, servers, security, etc.) across the United States in all the key vertical markets. We took Bob's 40-plus years of experience in the hospitality industry and created

responsible alcohol training specific to each state. Your business is covered with his expertise and our ability to work with state liquor commissions. Our alcohol training and certification courses, with Bob’s guidance, have benefited thousands of owners, managers, bartenders, servers, and security staff across the nation. Our alcohol training certification courses will prepare you and/or your staff with knowledge of the most critical component of responsible alcohol service. We regularly add new states and are now in over half of the United States. We also offer training on management and mixology, and through our Business Accounts, we offer a bulk discount to businesses (big and small), hospitality groups, and chains. In addition, we offer Business Accounts a Business Dashboard for tracking progress and downloading certificates.

With the help of our partners, we've been able to extend our offerings and provide more value to your business: Our founder Bob Pomplun at the ILCC Basset Annual College Town Summit and featured in the ILCC Basset News Fourth Quarter 2019 newsletter. Bob regularly attends local, state, federal, and industry events regarding alcohol, security, nightlife, and hospitality giving us key insights into the current market.

 

Serving Alcohol is also proud to be associated with:

  • Better Business Bureau - Member with A+ business accreditation
  • Responsible Hospitality Institute - Member since 1990 and regular conference as a speaker
  • Safe Cabs - Cab service is available for those in need after closing hours.
  • Wisconsin County Clerk's - Member and scholarship sponsor for the last 30 years
  • Police Association in Minnesota and Wisconsin