Some common questions and answers can be found on our Serving Alcohol website's FAQ page or, even better, within our Knowledge Base.
Most issues are due to the device or web browser used to take the course. We will email you clear and helpful instructions to help you fix or adjust your device, ensuring a better experience while completing your course today. We strive to use written instructions to resolve your issue as quickly as possible today.
By sending a message through our Contact Us portal, our system uses essential information about your computer, tablet, or cellphone, as well as the web browser, to help begin and complete your course.
We recognize that some people prefer to speak with a live person. If you call us and leave a voice message from your cell phone, we will text you back ASAP. Phone messages left on our voicemail will be checked throughout the day, although not as frequently as messages on our Contact Us page. For voice messages, we will reply with a text message if possible. We prefer to follow up with an email with more specific information to resolve your issue quickly.
If you have not received a reply to your email within a few hours, please check your spam or junk filter. Sometimes, our messages are filtered due to the word “alcohol”.
Our goal is to help you complete your certification training course efficiently and effectively today.
Serving Alcohol Inc. 
1686 S. Federal Hwy, Suite 191
Delray Beach, FL 33483-3309
Hours of USA Support:
9 am - 11 pm EST | 7 Days a Week
(English & Spanish)
Phone: (844) 273-7825
or call: (844) 2-SERV-AL
