Course FAQ

  • Complete your alcohol training entirely online in less than 3 hours from beginning to end
  • Use any Internet device - Windows, Macintosh, Android tablet or phone, iPhone, iPad
  • Free certificate email delivery, immediately upon course completion. 
  • Download, print, or email your certificate at no extra cost
  • Take a break and return where you left off. The system remembers what you completed
  • Access to course content for six months
  • 100% pass guarantee, if you don't pass and we will refund your money

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Why choose us?

42 Years of Alcohol Training Knowledge and Experience

We take great pride in bringing you quality information.   We recognize that you are busy and alcohol training maybe not on the forefront of your mind.  We aim to give you accurate knowledge and quickly bring you "up to speed" with the most recent laws.  Some of our information may seem common knowledge.  But, as you do, we take your profession very seriously.   Your decisions, while serving alcohol, could make a dramatic difference in another person's life.  With a little of your time and our training,  we will help you become a safe server with a wider perspective on alcohol server training.

Serving Alcohol Inc provides thee industry leading training and services to Owners, Managers, Bartenders, Waitstaff, and Retail sellers of alcohol.  Our training incorporates decades or research directly from our staff because we have "been there" working in the alcohol serving environment.  You will learn all the "compliance" material and, as an added bonus, you will learn some hard won industry insights.  We work directly with the states that we represent so that your training is current, concise, accurate, and highly approved.  With our alcohol certification program, we give you the tools to learn to serve responsibly, a sense of responsibility, and respect for your community and your work environment. 

We are very responsive, if you have a problem, please contact us and we will work to resolve it ASAP.

Our interactive, high quality training is easy to get though.


561.702 Legislative Intent - It is the intent of the Legislature to:

(1) Eliminate the sale of alcoholic beverages to, and consumption of alcoholic beverages by underage persons.

(2) Reduce intoxication-related accidents, injuries, and deaths in the state.

(3) Encourage alcoholic beverage vendors and their employees to prevent drug activity on their premises.

(4) Encourage alcoholic beverage vendors to be prudent in their serving practices and to restrict the sanctions that may be imposed in administrative proceedings against those vendors who comply with responsible practices in accordance with this act.

561.705 Responsible vendor qualification - To qualify as a responsible vendor, the vendor must:

(1) Provide a course of instruction for its employees that must include subjects dealing with alcoholic beverages and may also include subjects dealing with controlled substances as follows: (a) Laws covering the service of alcoholic beverages and the operation of establishments serving alcoholic beverages. (b) Alcohol or controlled substances or both as a drug and its effects on the body and behavior, including its effects on a person operating a motor vehicle. (c) Effects of alcohol in combination with commonly used drugs, both legal and illegal. (d) Methods of recognizing and dealing with underage customers. (e) Methods of dealing with customers, and for dealing with employees, who use or traffic in illegal drugs.

(2) Provide an alcohol server management course for managers of establishments that sell alcoholic beverages. The course must include subjects on alcoholic beverages and may include subjects on controlled substances as follows: (a) Laws governing the service of alcoholic beverages and the operation of establishments serving alcoholic beverages. (b) Development of standard operating procedures for dealing with underage customers. (c) Development of standard operating procedures for dealing with customers, and for dealing with employees, who use or traffic in illegal drugs. (d) Methods of assisting employees in dealing with underage customers and in maintaining records that relate to such incidents.

(3) Require each non-managerial employee who is employed to serve alcoholic beverages to complete the employee training course specified in subsection (1) within 30 days after commencing employment. The vendor must provide for the supervision of such an employee in the service of alcoholic beverages until the employee has received such training.

(4) Require each managerial employee to complete the managerial training course specified in subsection (2) within 15 days after commencing employment.

(5) Require all employees to attend meetings every (4) months. These meetings must include the dissemination of information covering the applicable subjects specified in this section and an explanation of the vendor's policies and procedures relating to those subjects.

(6) Require each employee, as a condition of his initial employment, to complete a written questionnaire providing the vendor the same information as is required by the division from persons who apply for alcoholic beverage licenses and to determine there from whether the employee is precluded by law from serving or selling alcoholic beverages; however, employees of vendors licensed under s. 563.02(1)(a) or s. 564.02(1)(a) shall not be subject to the requirements of this subsection.

(7) Establish a written policy under which any employee who engages in the illegal use of controlled substances on the licensed premises will be immediately dismissed from employment and require each employee to acknowledge the policy in writing.

(8) Maintain employment records of the applications, acknowledgments, and training of its employees required by this section and records of the vendor's enforcement of the policies requiring dismissal specified in subsection(7).

(9) Post signs on the vendor's premises informing customers of the vendor's policy against serving alcoholic beverages to underage persons and informing customers that the purchase of alcoholic beverages by an underage person or the illegal use of or trafficking in controlled substances will result in ejection from the premises and prosecution.

561.706 Exemption from license suspension or revocation; mitigation for certain beverage law violations; records of arrests.

(1) The license of a vendor qualified as a responsible vendor under this act may not be suspended or revoked for an employee's illegal sale or service of an alcoholic beverage to a person who is not of lawful drinking age or for an employee's engaging in or permitting others to engage in the illegal sale, use of, or trafficking in controlled substances, if the employee had completed the applicable training prescribed by this act prior to committing such violation, unless the vendor had knowledge of the violation, should have known about such violation, or participated in or committed such violation. No vendor may use as a defense to suspension or revocation the fact that he was absent from the licensed premises at the time a violation of the Beverage Law occurred if the violations are flagrant, persistent, repeated, or recurring.

(2) The division shall consider qualification as a responsible vendor in mitigation of administrative penalties for an employee's illegal sale or service of an alcoholic beverage to a person who is not of lawful drinking age and if the vendor has administered the applicable courses for controlled substances, for an employee's engaging in the illegal sale, use of, or trafficking in controlled substances

How to Do-It-Yourself

Florida Responsible Vendor Guidelines

 Florida uses a Responsible Vendor Qualifications Checklist for determining the degree to which a licensed vendor has met the qualifications described in Section 561.705, Florida Statutes. (Note: MS Word is required to view and print the checklist)

The State of Florida has this program because it wants places that serve alcohol, and their staff, to be safe and responsible.

Beer and Wine vendors whose premises are in excess of 5000 square feet of floor space are except from the provisions of this act.

Qualifying as a responsible vendor:

  1. Have your employees take our Florida Alcohol Server Training course and keep their certificates in their employee file.
  2. Have your managers take our Managing Alcohol Serving Environments and keep their certificates in their employee file.
  3. Document compliance by writing the employee's hire date on the certificate. The employee must take training within 30 days of their start date. The employee must be supervised before they have completed training, so document who provided supervision on the employee's training certificate as well (if necessary).
  4. Document compliance by writing the manager's hire date on the certificate. Managers must complete training within 15 days of their start date.
  5. Document 4 month meeting compliance in the manager file. Use a sign-in sheet to show employee attendance.
  6. We provide the necessary employee agreements, they can be downloaded and customize in our Managing Alcohol Serving Environments course.
  7. Have your potential employees fill out page 8 of the Florida Liquor License Application.
  8. Keep a summary of meetings, employee events (training, agreements, reprimands) in the manager file. Keep supporting documentation, certificates, agreements, etc in the employee file. We will also store the certificates online so you can retrieve these at any time.
  9. We provide the signs you need in our Managing Alcohol Serving Environments course.  You will just need to document where they are and the dates they were hung. You should also document compliance by adding an entry that you re-checked these signs after each employee meeting.  We recommend you take photographs of each of the signs when they  are initially hung and each year after.
  10. Florida signs provided by the state.

Zero Tolerance for underage drinking.

Benefit to you:

Vendors who successfully complete training and maintain compliance may receive a reduction in their liability insurance premiums.

If you meet the requirements the State of Florida has set forth here they promise to not suspend or revoke your license if someone on your staff makes a mistake. They also "might" give you a break when it comes to fines or fees for your employee's actions.

Responsible Vendor Program Requirements:
Benefits of being a qualified responsible vendor:
(prevent your license from becoming suspended and you losing money)

Course Outline

Alcohol Awareness

  • Intoxication and alcohol elimination factors
  • The effects of blood alcohol content
  • Signs of impairment; poly-impairments and club drugs

Server Responsibilities

  • Monitor, card, intervene, and document
  • Duty of care; drinking is a privilege
  • SCAB customer unwanted behavior assessment


  • When and why to check ID
  • 7 Steps of Checking IDs


  • When to intervene
  • Intervention methods and techniques

State Alcohol Laws

  • Current State laws
  • Valid identification procedures and techniques
  • Surrounding states IDs